Service Team

Simply put, the Repair Team at Ray's Midbell Music is second-to-none.  Every member has at least one music-associated advanced degree, several have over a decade of experience and some have received regional and national recogniton for their skills and service.  The members of our repair team have a life-long committment to helping our customers create the most enjoyable music possible.

Whitney Turner - Service Manager - Clarinet Repair Specialist

Whitney Turner -

Whitney Turner is the Service Manager at Midbell Music. She has a degree in Band Instrument Repair and has intermediate playing proficiency on guitar and all wind instruments.

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Jessica Buddenhagen - Repair Technician - Flute Repair Specialist

Jessica Buddenhagen -

Jessica Buddenhagen has been a Band Instrument Repair Technician at Ray's Midbell Music since 2001. She has an AAS Degree in Band Instrument Repair Technology from Western Iowa Tech.

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Blair Dake - Repair Technician - Sax & Clarinet Repair Specialist

Blair Dake -

Blair Dake has been with Midbell since 2007. She holds degrees from Western Iowa Tech and Iowa's Northwestern College, plays the flute and performs with the Central Baptist Worship Band.

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Kaiti Koel - Repair Technician - Trombone Repair Specialist

Kaiti Koel -

Kaitlin Koel has an AAS Degree in Band Instrument Repair Technology from Western Iowa Tech and has worked at Midbell since 2009. Katie plays several instruments including percussion, string bass, piano and guitar.

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Ronja Jung - Band & Orchestra Technician

Ronja Jung -

Ronja Jung is a band and orchestra technician at Ray's Midbell Music. She has an AAS degree in Band Instrument Repair from Western Iowa Tech and her primary instruments are the oboe and violin.

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Phil Carlin - Repair Technician - Fretted Specialist

Phil Carlin -

Phil Carlin has provided sales and customer service, as well as guitar repair work at Midbell since 2007. He previously owned a guitar repair shop, repped guitar manufacturer products and taught guitar for 15 years.

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