Ray's Midbell Music
is a proud part of the Siouxland community. Since 1972, it has been our honor to serve generation after generation of customers with the gift of music through our sales, rentals, repairs, lessons, school and community involvement and more. Even after several decades of service to Sioux City and the surrounding area, it's always gratifying to receive positive feedback from a customer. Here is a very small sample of what our customers tell us!
Thank you so much for working such a great deal on my trade in. The bass package is exactly what we wanted. My daughter is very happy so that is what counts. She thinks I'm a miracle worker. We rook an instrument she no longer had interest in and turned it into something she really likes!
Becca was a great help. Emily is so excited to use her new cello! The fact that it will grow with our child is wonderful! Thank You!!
Whitney Turner is by far the best instrument repair person I have ever used in 60 years of playing. She is extremely knowledgeable about every aspect of instrument repair for all instruments. She does great work. No one else will repair my personal horns!
- Retired Educator & Professional Musician
Being a drummer, I had never really stepped into the acoustic guitar area before, but 4 years ago I decided to explore the area. I picked up an Austin acoustic guitar and played the intro to Wish You Were Here by Pink Floyd and was hooked so I bought my first guitar. I have played it over the years and finally handed it down to my little sister last month so she could learn how to play.
Our son told us what pleasure he and his family have had doing business with you. So when we were interested in getting a ukulele for our granddaughter for Christmas, they recommended you. Lorna was so helpful when I called with questions. Wish every merchant was as kind and helpful as you!
- Mt. Pleasant, WI
Ray's Midbell Music has been extremely helpful to me on many occasions, especially when one of my schools purchased a sound system, and a Midbell rep came out to set it up himself. Just about everyone at Midbell knows me by name and does everything possible to help me find what I need.
- Sioux City Community Schools
I've been doing business with Ray's Midbell for a little over 20 years and have always been treated as a number one customer, whether I bought anything or not. The staff is always ready to assist in answering any questions or problems that I might have with a product. Hats off to all of the Midbell staff and thanks for putting up with me for the last 20 plus years!
- Long-time Customer
Thank you so much for having the mouthpieces I needed. I forgot my mouthpieces at the last gig. Thanks for being there for me!
- Trombonist for Lorie Line
Thanks for your follow-up. We love working with you and your dynamic staff!
- Alta-Aurelia Band Director
Thanks for your continued great service to schools all around the area. Last night I brought my personal horn in on short notice and Kaiti knocked it out of the park! My trumpet played better than it has in months!
- South Obrien Schools Band Director
I came in for guitar picks and to meet a couple friends. Every time I stop in or drive around in Sioux City I have to play the Merida guitar that is cut for an arm rest. It is the most beautiful guitar I have seen and also one of the best sounding. This past weekend my said friends and I played for about 10 minutes and every time it's hard to leave it. My favorite memory from Ray's Mid-Bell is any time I get to play that guitar.
Midbell is the best!
- Okoboji Music Educator
Went to Ray's Midbell for the first time last night. I was looking into digital pianos and Becca was extremely helpful in my selection and what would fit best for me. I was also very impressed with the spread of music, instruments and accessories for all types of instruments. Very clean and easy to move around. The best part of our experience there however, was when the piano I purchased did not fit into our car- the coworker helping, Becca, offered to go out of her way and follow us to Vermillion in her SUV and deliver it to our place for free. This was way more than we expected and appreciated it greatly. Will definitely be going back for all my music needs!!!!
With Ray's Midbell Music, I have found the customer service to be top notch. Repairs are done quickly and efficiently to minimize down time. Chris Sawyer, our service representative, is always positive and willing to help in any way. The lease program with Midbell is very customer friendly. Many of my parents like the maintenance side of the lease. Others prefer that the money goes toward the purchase of a full size instrument.
- LeMars Community Schools Music
After i graduated from high school and decided i was going to keep up with music, i called Midbell and said I was interested in upgrading.
You sent me a beautiful, open holed, gold (with pretty engraving) lip plate Selmer Omega flute. The instant i played the first note, i knew that it was going to be my very first "expensive, grown up" purchase! 20 years later, the engraving is almost worn off from all of the use it has gotten. (i named her Elvis).
My flute has had many adventures-played at Renaisance fairs, band concerts, farmers markets, in church, Basilica, Cathedral, and Wells Fargo Arena in an orchestra. (a student "outdoor performance" flute has been recently added to the family, as well as "tiny Elvis", my piccolo)
Best place to start a music journey. Very very helpful and informative. Logan is awesome! Helped me get my daughter started drumming.
As a working professional, I can always count on my friends at Midbell for my requirements, even if they are unusual items. Ray and company keep the bands on the road!
- Local Professional Musician
Awesome purchase, awesome salesman, Josh. Will send my friends here. Painless! Can't wait to play!
I bought 2 Les Paul guitars in December and everyone was great. Your staff is wonderful. We will definitely be coming back in the future for more. Thanks everyone!
- Guitar Customer
I called up you guys for a bass and they were more than happy to help me. I went to the store and check out this amazing Fender Jazz Bass Deluxe. USA made of course. The guys helped me out the minute i walked in the door until I left with my dream bass. The customer service is AMAZING! I would recommend anyone in the mid west to these guys. Rays Midbell is where its at for instruments and the right price!
We came to the store today to purchase a beginner guitar for my son. Logan was our sales associate and took great care of us. He listened to our wishes and showed us our options. He was great about hearing what we liked and didn't like and responded in a way that guided us to making our decision. Connor is so excited about his new guitar and I'm sure we'll be hearing his strumming all the way home. Thanks for making Connor feel like a VIP!
I just wanted to take a minute to compliment you on your customer service. We worked with Phil from your store to purchase an audio recorder for our church and he was very professional, patient and courteous. You must be doing something right in your customer service training.
Midbell is an excellent company that has always been receptive to the needs of both students and teachers. They provide quality merchandise and repair service in a very friendly manner.
- Sioux City Community Schools
Thank you for your assistance! Very helpful and easy to work with. 2nd instrument and would buy here again!
Thanks very much for servicing our saxophone so promptly and for great communication with us during the process!